How Talent Leaders Can Support Their Managers in Addressing Underperforming Staff of Their Teams

Make sure managers are aware of the full toolkit of resources available to them

As a talent leader, it's your responsibility to ensure that your team is performing at its best. This includes addressing underperforming staff members. However, it can be challenging for managers to have these conversations with their team members, especially if they don't have the experience or tools to do so effectively. In this article, we'll explore some ways that talent leaders can support their managers in addressing underperforming staff members.

Provide Training and Development for Managers

One of the best ways to support managers in addressing underperforming staff members is by providing them with training and development opportunities. This can include coaching sessions, workshops, or even online courses. By investing in your managers' development, you're giving them the tools and resources they need to have difficult conversations with their team members. This, in turn, can lead to better performance and increased productivity.

Set Clear Expectations

Another way to support managers is by setting clear expectations for their team members. When everyone knows what is expected of them, it's easier to identify and address underperformance. Talent leaders should work with their managers to create clear performance metrics and goals for their team members. This can include both qualitative and quantitative goals, and should be regularly reviewed and updated.

Encourage Open Communication

Open communication is essential when it comes to addressing underperforming staff members. Talent leaders should encourage their managers to have open and honest conversations with their team members. This includes discussing performance issues as well as potential solutions. By creating a culture of open communication, managers can build trust with their team members, which can lead to better performance and increased job satisfaction.

Provide Support and Resources

Finally, talent leaders should provide support and resources to their managers. This can include access to HR resources, such as templates and guidelines for performance improvement plans. It can also include providing additional staff members to help with workload or coaching sessions to help managers improve their skills. By providing support and resources, talent leaders can help their managers feel more confident in addressing underperforming staff members.

In conclusion, addressing underperforming staff members is a critical part of any talent leader's job. By providing training and development for managers, setting clear expectations, encouraging open communication, and providing support and resources, talent leaders can support their managers in addressing underperforming staff members effectively. This, in turn, can lead to better performance, increased productivity, and a more engaged and satisfied workforce.