☕ CoffeeChat Weekly

Opportunities & Insights from Across Our Community

Making the Business Case for 1-on-1 Coaching

For more companies to increase access to coaching for their managers, there needs to be a clear business case for doing so. CoffeeChat aims to play a role in measuring the impact of 1-on-1 coaching in emerging markets to make its increased use a much easier decision. We have always collected feedback from individual participants on how they have found each session but would like to now begin formally measuring our impact in order to more confidently articulate the transformation that coaches on the CoffeeChat platform facilitate with their clients.

To further this effort, CoffeeChat recently served as the subject of a case study in a Monitoring & Evaluation Case Challenge facilitated by the IDEX Accelerator. Two teams of fellows participating in the IDEX Accelerator Global Fellows Program from across several countries spent time developing logic frameworks for the impact that coaching via CoffeeChat’s platform could have on individual clients. From their findings, CoffeeChat has developed its first iteration of our impact model, which will guide an initial round of user surveys we will use with companies we are serving.

Have any ideas, research, or comments on measuring the impact of coaching, particularly in emerging markets? Please do share with us!

Kudos to Our Business Coaches!

During the past several months, 12 business coaches from the CoffeeChat network worked with 40 early-stage entrepreneurs in Kenya through virtual 1:1 coaching sessions to support them along their start-up journey. The coaching program was in partnership with The Kijiji as part of Whitebox Entrepreneurs, an initiative spearheaded by the UK-Kenya Tech Hub and the Kenyan Ministry of ICT.

From reading through the participant reviews, the coaches did not disappoint:

  • Stella wrote of Robert: “I appreciate Robert's guidance. He helped me identify my strengths and weaknesses on entrepreneurship. I was able to identify what I'm good at and how I can identify the exact problem I want to solve. The session was insightful and full of encouragement. Thank you.“

  • Gilbert wrote of Agatha: “The session with Coach Agatha was awesome. It was an eye opener for us as a company. Thank you.“

  • Ivakale wrote of Tyler: “I really enjoyed the sessions with Tyler. His contributions to my envisioned project has opened my mind to various ways I could kickstart. His approach and unlimited help in sharing resources was quite encouraging. I look forward to connecting with him more on the journey of actualizing my project. Thank you!!“

  • Collins wrote of Jessica: “It was interactive. Learnt a lot from Jessica, She gave me a lot of insights and overview of what I should make better.“

  • Stephen wrote of Fabian: “The session was a success. Thanks to everyone involved. I really appreciate the opportunity.“

  • Paul wrote of Sonia: “It was a great session. Thank you Sonia for the highlights.“

  • Robert wrote of Reema: “It was awesome. Very helpful.“