☕ CoffeeChat Weekly
Opportunities & Insights from Across Our Community
Now is your chance to join our mission to democratize executive coaching for Africa's 15 million managers. Founded in 2019, CoffeeChat has worked with dozens of companies to facilitate over 1,000 coaching sessions via our network of 300 coaches from across 30 countries.
We are excited to start our search to add two new members to our small, 100% remote, start-up team. The Head of Growth and Head of Customer Success will play vital roles as we move from servicing dozens of companies to hundreds over the coming years. Below is a brief preview of both roles. Click through for their full details and application pages. If you are interested or know of anyone, please feel free to apply yourself or share with your networks.
Head of Growth
The Head of Growth will lead new client acquisition as we move from servicing dozens of B2B clients to hundreds over the coming years. Your responsibilities will include crafting marketing campaigns, conducting demo calls with prospective clients, networking with HR, L&D, and other relevant stakeholders, managing our blog and social media accounts, creating marketing content, hosting informational webinars and virtual events, exploring potential partnerships, and closing new deals.
Head of Customer Success
The Head of Customer Success will ensure strong client impact and retention. Your responsibilities will include onboarding new coaches, managers, and HR administrators onto our platform, monitoring utilization rates, responding to user questions and feedback, and keeping manager subscriptions and partner programs on track.